Welcome to 2BRO ELD. Our priority is to provide you with a clear and reliable shopping experience. Below are our fulfillment policies regarding shipping, returns, cancellations, and refunds.
Shipping Policy
- Processing: Orders are processed within 1–2 business days.
- Delivery: Standard shipping within the U.S. takes 3–7 business days.
- Tracking: You will receive a tracking number via email once your order is shipped.
- International Shipping: We currently do not offer international shipping.
Return Policy
- Window: We accept returns within 14 days of product delivery.
- Condition: Items must be unused and in original packaging.
- How to return: Contact us at [support email] with your order number to initiate a return.
Cancellation Policy
- Before shipping: Orders may be canceled within 12 hours of purchase.
- After shipping: Orders cannot be canceled once shipped. However, you may return the item upon delivery.
Refund Policy
- Approval: Once we receive and inspect your returned item, we will notify you if your refund is approved.
- Refund timing: Approved refunds will be issued to your original payment method within 5–10 business days.
Contact Us
If you have any questions or need support, please reach out to us at:
Email: accounting@2broitsolutions.com
Phone: 305-299-4024